The toughest technical challenges you face are never one dimensional. Conquering the really tough problems requires the ability to analyze and evaluate situations across different technology layers: system configuration, network design and performance, database administration, application design and performance and other areas. Each of our technical consultants possesses the breadth of expertise that is required to correctly diagnose and resolve the toughest problems.
What makes our consultants different? Each one has had many “lives” during their career; they’ve been successful as system administrators, database administrators, system architects, information security officers, network administrators, etc. There’s no better way to develop a deep understanding and command across multiple technologies than to be be responsible for delivering solutions in that area.
A couple of years ago, we received a call from an organization that was having serious performance problems with their PeopleSoft applications. They had called in PeopleSoft consultants, experts from the hardware vendor and consultants from the database vendor. After weeks of effort on the part of these three groups of consultants, none of them had solved the problem or even produced any noticeable improvement in system performance. That was when they called us.
They wanted a proposal from us for resolving their performance problems. To do that, we needed to have some time on-site to investigate, scope the problem and gather enough information so that we could prepare and submit a realistic proposal. We sent one of our technical consultants to the organization, for a day, to do the research needed to solve the problem. After just five hours on-site, he correctly diagnosed and solved the problem.
This one example illustrates what makes our consultants different. Why was our consultant able to do this in less than a day when smart consultants from three other companies couldn’t do it in several weeks? Because the underlying cause of the performance problem was a combination of factors and was not just limited to the application or the database or the hardware. That’s the kind of integrated, cross-discipline, expertise our technical consultants possess; that’s the thing that sets our technical consulting services apart from those offered by other companies.
We bring that same expertise and disciplined approach to all of our technical consulting activities:
* Capacity Planning
* Custom Development
* Installation and Configuration (Servers, Databases, etc.)
* Performance Evaluation and Improvement
* System Architecture Design/Review